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Facts for Consumers
PDF Version

 

Funerals: A Consumer Guide

When a loved one dies, grieving family members and friends often are confronted with dozens of decisions about the funeral - all of which must be made quickly and often under great emotional duress. What kind of funeral should it be? What funeral provider should you use? Should you bury or cremate the body, or donate it to science? What are you legally required to buy? What other arrangements should you plan? And, as callous as it may sound, how much is it all going to cost? Each year, Americans grapple with these and many other questions as they spend billions of dollars arranging more than 2 million funerals for family members and friends. The increasing trend toward pre-need planning - when people make funeral arrangements in advance - suggests that many consumers want to compare prices and services so that ultimately, the funeral reflects a wise and well-informed purchasing decision, as well as a meaningful one.

A Consumer Product

Funerals rank among the most expensive purchases many consumers will ever make. A traditional funeral, including a casket and vault, costs about $6,000, although "extras" like flowers, obituary notices, acknowledgment cards or limousines can add thousands of dollars to the bottom line. Many funerals run well over $10,000. Yet even if you're the kind of person who might haggle with a dozen dealers to get the best price on a new car, you're likely to feel uncomfortable comparing prices or negotiating over the details and cost of a funeral, pre-need or at need. Compounding this discomfort is the fact that some people "overspend" on a funeral or burial because they think of it as a reflection of their feelings for the deceased.

Pre-Need

To help relieve their families of some of these decisions, an increasing number of people are planning their own funerals, designating their funeral preferences, and sometimes even paying for them in advance. They see funeral planning as an extension of will and estate planning.

Planning

Thinking ahead can help you make informed and thoughtful decisions about funeral arrangements. It allows you to choose the specific items you want and need and compare the prices offered by several funeral providers. It also spares your survivors the stress of making these decisions under the pressure of time and strong emotions. You can make arrangements directly with a funeral establishment or through a funeral planning or memorial society - a nonprofit organization that provides information about funerals and disposition but doesn't offer funeral services. If you choose to contact such a group, recognize that while some funeral homes may include the word "society" in their names, they are not nonprofit organizations. One other important consideration when planning a funeral pre-need is where the remains will be buried, entombed or scattered. In the short time between the death and burial of a loved one, many family members find themselves rushing to buy a cemetery plot or grave - often without careful thought or a personal visit to the site. That's why it's in the family's best interest to buy cemetery plots before you need them. You may wish to make decisions about your arrangements in advance, but not pay for them in advance. Keep in mind that over time, prices may go up and businesses may close or change ownership. However, in some areas with increased competition, prices may go down over time. It's a good idea to review and revise your decisions every few years, and to make sure your family is aware of your wishes.

It's a good idea
to review and revise
your decision
every few years.

Put your preferences in writing, give copies to family members and your attorney, and keep a copy in a handy place. Don't designate your preferences in your will, because a will often is not found or read until after the funeral. And avoid putting the only copy of your preferences in a safe deposit box. That's because your family may have to make arrangements on a weekend or holiday, before the box can be opened.

Prepaying

Millions of Americans have entered into contracts to prearrange their funerals and prepay some or all of the expenses involved. Laws of individual states govern the prepayment of funeral goods and services; various states have laws to help ensure that these advance payments are available to pay for the funeral products and services when they're needed. But protections vary widely from state to state, and some state laws offer little or no effective protection. Some state laws require the funeral home or cemetery to place a percentage of the prepayment in a state-regulated trust or to purchase a life insurance policy with the death benefits assigned to the funeral home or cemetery. If you're thinking about prepaying for funeral goods and services, it's important to consider these issues before putting down any money:

  • What are you are paying for? Are you buying only merchandise, like a casket and vault, or are you purchasing funeral services as well?
  • What happens to the money you've prepaid? States have different requirements for handling funds paid for prearranged funeral services.
  • What happens to the interest income on money that is prepaid and put into a trust account?
  • Are you protected if the firm you dealt with goes out of business?
  • Can you cancel the contract and get a full refund if you change your mind?
  • What happens if you move to a different area or die while away from home? Some prepaid funeral plans can be transferred, but often at an added cost.

Be sure to tell your family about the plans you've made; let them know where the documents are filed. If your family isn't aware that you've made plans, your wishes may not be carried out. And if family members don't know that you've prepaid the funeral costs, they could end up paying for the same arrangements. You may wish to consult an attorney on the best way to ensure that your wishes are followed.

The Funeral Rule

Most funeral providers are professionals who strive to serve their clients' needs and best interests. But some aren't. They may take advantage of their clients through inflated prices, overcharges, double charges or unnecessary services. Fortunately, there's a federal law that makes it easier for you to choose only those goods and services you want or need and to pay only for those you select, whether you are making arrangements pre-need or at need. The Funeral Rule, enforced by the Federal Trade Commission, requires funeral directors to give you itemized prices in person and, if you ask, over the phone. The Rule also requires funeral directors to give you other information about their goods and services. For example, if you ask about funeral arrangements in person, the funeral home must give you a written price list to keep that shows the goods and services the home offers. If you want to buy a casket or outer burial container, the funeral provider must show you descriptions of the available selections and the prices before actually showing you the caskets.
Many funeral providers offer various "packages" of commonly selected goods and services that make up a funeral. But when you arrange for a funeral, you have the right to buy individual goods and services. That is, you do not have to accept a package that may include items you do not want.

According to the Funeral Rule:

  • you have the right to choose the funeral goods and services you want (with some exceptions).
  • the funeral provider must state this right in writing on the general price list.
  • if state or local law requires you to buy any particular item, the funeral provider must disclose it on the price list, with a reference to the specific law.
  • the funeral provider may not refuse, or charge a fee, to handle a casket you bought elsewhere.
  • a funeral provider that offers cremations must make alternative containers available.

What Kind of Funeral Do You Want?

Every family is different, and not everyone wants the same type of funeral. Funeral practices are influenced by religious and cultural traditions, costs and personal preferences. These factors help determine whether the funeral will be elaborate or simple, public or private, religious or secular, and where it will be held. They also influence whether the body will be present at the funeral, if there will be a viewing or visitation, and if so, whether the casket will be open or closed, and whether the remains will be buried or cremated. Among the choices you'll need to make are whether you want one of these basic types of funerals, or something in between.

"Traditional," full-service funeral

This type of funeral, often referred to by funeral providers as a "traditional" funeral, usually includes a viewing or visitation and formal funeral service, use of a hearse to transport the body to the funeral site and cemetery, and burial, entombment or cremation of the remains.
It is generally the most expensive type of funeral. In addition to the funeral home's basic services fee, costs often include embalming and dressing the body; rental of the funeral home for the viewing or service; and use of vehicles to transport the family if they don't use their own. The costs of a casket, cemetery plot or crypt and other funeral goods and services also must be factored in.

Every family is
different, and not
everyone wants
the same type
of funeral.

Direct burial

The body is buried shortly after death, usually in a simple container. No viewing or visitation is involved, so no embalming is necessary. A memorial service may be held at the graveside or later. Direct burial usually costs less than the "traditional," full-service funeral. Costs include the funeral home's basic services fee, as well as transportation and care of the body, the purchase of a casket or burial container and a cemetery plot or crypt. If the family chooses to be at the cemetery for the burial, the funeral home often charges an additional fee for a graveside service.

Direct cremation

The body is cremated shortly after death, without embalming. The cremated remains are placed in an urn or other container. No viewing or visitation is involved, although a memorial service may be held, with or without the cremated remains present. The remains can be kept in the home, buried or placed in a crypt or niche in a cemetery, or buried or scattered in a favorite spot. Direct cremation usually costs less than the "traditional," full-service funeral. Costs include the funeral home's basic services fee, as well as transportation and care of the body. A crematory fee may be included or, if the funeral home does not own the crematory, the fee may be added on. There also will be a charge for an urn or other container. The cost of a cemetery plot or crypt is included only if the remains are buried or entombed.
Funeral providers who offer direct cremations also must offer to provide an alternative container that can be used in place of a casket.

Choosing a Funeral Provider

Many people don't realize that they are not legally required to use a funeral home to plan and conduct a funeral. However, because they have little experience with the many details and legal requirements involved and may be emotionally distraught when it's time to make the plans, many people find the services of a professional funeral home to be a comfort. Consumers often select a funeral home or cemetery because it's close to home, has served the family in the past, or has been recommended by someone they trust. But people who limit their search to just one funeral home may risk paying more than necessary for the funeral or narrowing their choice of goods and services. Comparison shopping need not be difficult, especially if it's done before the need for a funeral arises. If you visit a funeral home in person, the funeral provider is required by law to give you a general price list itemizing the cost of the items and services the home offers. If the general price list does not include specific prices of caskets or outer burial containers, the law requires the funeral director to show you the price lists for those items before showing you the items. Sometimes it's more convenient and less stressful to "price shop" funeral homes by telephone. The Funeral Rule requires funeral directors to provide price information over the phone to any caller who asks for it. In addition, many funeral homes are happy to mail you their price lists, although that is not required by law. When comparing prices, be sure to consider the total cost of all the items together, in addition to the costs of single items. Every funeral home should have price lists that include all the items essential for the different types of arrangements it offers. Many funeral homes offer package funerals that may cost less than purchasing individual items or services. Offering package funerals is permitted by law, as long as an itemized price list also is provided. But only by using the price lists can you accurately compare total costs.

Be sure to consider
the total cost
of all the items.

In addition, there's a growing trend toward consolidation in the funeral home industry, and many neighborhood funeral homes are thought to be locally owned when in fact, they're owned by a national corporation. If this issue is important to you, you may want to ask if the funeral home is locally owned.

Funeral Costs

Funeral costs include:

1. Basic services fee for the funeral director and staff The Funeral Rule allows funeral providers to charge a basic services fee that customers cannot decline to pay. The basic services fee includes services that are common to all funerals, regardless of the specific arrangement. These include funeral planning, securing the necessary permits and copies of death certificates, preparing the notices, sheltering the remains, and coordinating the arrangements with the cemetery, crematory or other third parties. The fee does not include charges for optional services or merchandise.

2. Charges for other services and merchandise These are costs for optional goods and services such as transporting the remains; embalming and other preparation; use of the funeral home for the viewing, ceremony or memorial service; use of equipment and staff for a graveside service; use of a hearse or limousine; a casket, outer burial container or alternate container; and cremation or interment.  

3. Cash advances These are fees charged by the funeral home for goods and services it buys from outside vendors on your behalf, including flowers, obituary notices, pallbearers, officiating clergy, and organists and soloists. Some funeral providers charge you their cost for the items they buy on your behalf. Others add a service fee to their cost. The Funeral Rule requires those who charge an extra fee to disclose that fact in writing, although it doesn't require them to specify the amount of their markup. The Rule also requires funeral providers to tell you if there are refunds, discounts or rebates from the supplier on any cash advance item.

Calculating the Actual Cost

The funeral provider must give you an itemized statement of the total cost of the funeral goods and services you have selected when you are making the arrangements. If the funeral provider doesn't know the cost of the cash advance items at the time, he or she is required to give you a written "good faith estimate." This statement also must disclose any legal, cemetery or crematory requirements that you purchase any specific funeral goods or services. The Funeral Rule does not require any specific format for this information. Funeral providers may include it in any document they give you at the end of your discussion about funeral arrangements.

Services and Products

Embalming

Many funeral homes require embalming if you're planning a viewing or visitation. But embalming generally is not necessary or legally required if the body is buried or cremated shortly after death. Eliminating this service can save you hundreds of dollars. Under the Funeral Rule, a funeral provider:

  • may not provide embalming services without permission.
  • may not falsely state that embalming is required by law.
  • must disclose in writing that embalming is not required by law, except in certain special cases.
  • may not charge a fee for unauthorized embalming unless embalming is required by state law.
  • must disclose in writing that you usually have the right to choose a disposition, such as direct cremation or immediate burial, that does not require embalming if you do not want this service.
  • must disclose in writing that some funeral arrangements, such as a funeral with viewing, may make embalming a practical necessity and, if so, a required purchase.

Caskets

For a "traditional," full-service funeral:
A casket often is the single most expensive item you'll buy if you plan a "traditional," full-service funeral. Caskets vary widely in style and price and are sold primarily for their visual appeal. Typically, they're constructed of metal, wood, fiberboard, fiberglass or plastic. Although an average casket costs slightly more than $2,000, some mahogany, bronze or copper caskets sell for as much as $10,000. When you visit a funeral home or showroom to shop for a casket, the Funeral Rule requires the funeral director to show you a list of caskets the company sells, with descriptions and prices, before showing you the caskets. Industry studies show that the average casket shopper buys one of the first three models shown, generally the middle-priced of the three.

Caskets vary
widely in style
and price.

So it's in the seller's best interest to start out by showing you higher-end models. If you haven't seen some of the lower-priced models on the price list, ask to see them - but don't be surprised if they're not prominently displayed, or not on display at all. Traditionally, caskets have been sold only by funeral homes. But with increasing frequency, showrooms and websites operated by "third-party" dealers are selling caskets. You can buy a casket from one of these dealers and have it shipped directly to the funeral home. The Funeral Rule requires funeral homes to agree to use a casket you bought elsewhere, and doesn't allow them to charge you a fee for using it. No matter where or when you're buying a casket, it's important to remember that its purpose is to provide a dignified way to move the body before burial or cremation. No casket, regardless of its qualities or cost, will preserve a body forever. Metal caskets frequently are described as "gasketed," "protective" or "sealer" caskets. These terms mean that the casket has a rubber gasket or some other feature that is designed to delay the penetration of water into the casket and prevent rust. The Funeral Rule forbids claims that these features help preserve the remains indefinitely because they don't. They just add to the cost of the casket. Most metal caskets are made from rolled steel of varying gauges - the lower the gauge, the thicker the steel. Some metal caskets come with a warranty for longevity. Wooden caskets generally are not gasketed and don't have a warranty for longevity. They can be hardwood like mahogany, walnut, cherry or oak, or softwood like pine. Pine caskets are a less expensive option, but funeral homes rarely display them. Manufacturers of both wooden and metal caskets usually warrant workmanship and materials.

For cremation:

Many families that opt to have their loved ones cremated rent a casket from the funeral home for the visitation and funeral, eliminating the cost of buying a casket. If you opt for visitation and cremation, ask about the rental option. For those who choose a direct cremation without a viewing or other ceremony where the body is present, the funeral provider must offer an inexpensive unfinished wood box or alternative container, a non-metal enclosure - pressboard, cardboard or canvas - that is cremated with the body. Under the Funeral Rule, funeral directors who offer direct cremations:

  • may not tell you that state or local law requires a casket for direct cremations, because none do;
  • must disclose in writing your right to buy an unfinished wood box or an alternative container for a direct cremation; and
  • must make an unfinished wood box or other alternative container available for direct cremations.

  Burial Vaults or Grave Liners

Burial vaults or grave liners, also known as burial containers, are commonly used in "traditional," full-service funerals. The vault or liner is placed in the ground before burial, and the casket is lowered into it at burial. The purpose is to prevent the ground from caving in as the casket deteriorates over time. A grave liner is made of reinforced concrete and will satisfy any cemetery requirement. Grave liners cover only the top and sides of the casket. A burial vault is more substantial and expensive than a grave liner. It surrounds the casket in concrete or another material and may be sold with a warranty of protective strength. State laws do not require a vault or liner, and funeral providers may not tell you otherwise. However, keep in mind that many cemeteries require some type of outer burial container to prevent the grave from sinking in the future. Neither grave liners nor burial vaults are designed to prevent the eventual decomposition of human remains. It is illegal for funeral providers to claim that a vault will keep water, dirt or other debris from penetrating into the casket if that's not true. Before showing you any outer burial containers, a funeral provider is required to give you a list of prices and descriptions. It may be less expensive to buy an outer burial container from a third-party dealer than from a funeral home or cemetery. Compare prices from several sources before you select a model.

Preservative Processes and Products

As far back as the ancient Egyptians, people have used oils, herbs and special body preparations to help preserve the bodies of their dead. Yet, no process or products have been devised to preserve a body in the grave indefinitely. The Funeral Rule prohibits funeral providers from telling you that it can be done. For example, funeral providers may not claim that either embalming or a particular type of casket will preserve the body of the deceased for an unlimited time.

Cemetery Sites

When you are purchasing a cemetery plot, consider the location of the cemetery and whether it meets the requirements of your family's religion. Other considerations include what, if any, restrictions the cemetery places on burial vaults purchased elsewhere, the type of monuments or memorials it allows, and whether flowers or other remembrances may be placed on graves. Cost is another consideration. Cemetery plots can be expensive, especially in metropolitan areas. Most, but not all, cemeteries require you to purchase a grave liner, which will cost several hundred dollars. Note that there are charges - usually hundreds of dollars - to open a grave for interment and additional charges to fill it in. Perpetual care on a cemetery plot sometimes is included in the purchase price, but it's important to clarify that point before you buy the site or service. If it's not included, look for a separate endowment care fee for maintenance and ground skeeping. If you plan to bury your loved one's cremated remains in a mausoleum or columbarium, you can expect to purchase a crypt and pay opening and closing fees, as well as charges for endowment care and other services. The FTC's Funeral Rule does not cover cemeteries and mausoleums unless they sell both funeral goods and funeral services, so be cautious in making your purchase to ensure that you receive all pertinent price and other information, and that you're being dealt with fairly.

Veterans Cemeteries

All veterans are entitled to a free burial in a national cemetery and a grave marker. This eligibility also extends to some civilians who have provided military-related service and some Public Health Service personnel. Spouses and dependent children also are entitled to a lot and marker when buried in a national cemetery. There are no charges for opening or closing the grave, for a vault or liner, or for setting the marker in a national cemetery. The family generally is responsible for other expenses, including transportation to the cemetery. For more information, visit the Department of Veterans Affairs' website at www.cem.va.gov. To reach the regional Veterans office in your area, call 1-800-827-1000. In addition, many states have established state veterans cemeteries. Eligibility requirements and other details vary. Contact your state for more information. Beware of commercial cemeteries that advertise so-called "veterans' specials." These cemeteries sometimes offer a free plot for the veteran, but charge exorbitant rates for an adjoining plot for the spouse, as well as high fees for opening and closing each grave. Evaluate the bottom-line cost to be sure the special is as special as you may be led to believe.

For More Information

Most states have a licensing board that regulates the funeral industry. You may contact the board in your state for information or help. If you want additional information about making funeral arrangements and the options available, you may want to contact interested business, professional and consumer groups. Some of the biggest are:

AARP Fulfillment
601 E Street, NW
Washington, DC 20049
1-800-424-3410

www.aarp.org
AARP is a nonprofit, nonpartisan organization dedicated to helping older Americans achieve lives of independence, dignity and purpose. Its publications, Funeral Goods and Services and Pre-Paying for Your Funeral, are available free by writing to the above address. This and other funeral-related information is posted on the AARP website.
Council of Better Business Bureaus, Inc.
4200 Wilson Blvd., Suite 800
Arlington, VA 22203-1838 
 
www.bbb.org
Better Business Bureaus are private, nonprofit organizations that promote ethical business standards and voluntary self-regulation of business practices.
Funeral Consumers Alliance
33 Patchen Road
South Burlington, VT 05403

1-800-765-0107
 
www.funerals.org
FCA, a nonprofit, educational organization that supports increased funeral consumer protection, is affiliated with the Funeral and Memorial Society of America (FAMSA).
Cremation Association of North America
401 North Michigan Avenue
Chicago, IL 60611

(312) 644-6610

www.cremationassociation.org
CANA is an association of crematories, cemeteries and funeral homes that offer cremation.
International Cemetery and Funeral Association
1895 Preston White Drive, Suite 220
Reston, VA 20191 1-800-645-7700

www.icfa.org
ICFA is a nonprofit association of cemeteries, funeral homes, crematories and monument retailers that offers informal mediation of consumer complaints through its Cemetery Consumer Service Council. Its website provides information and advice under "Consumer Resources."
International Order of the Golden Rule
13523 Lakefront Drive
St. Louis, MO 63045
1-800-637-8030

www.ogr.org
OGR is an international association of about 1,300 independent funeral homes.
Jewish Funeral Directors of America Seaport Landing
150 Lynnway, Suite 506
Lynn, MA 01902
(781) 477-9300

www.jfda.org
JFDA is an international association of funeral homes serving the Jewish community.
National Funeral Directors Association
13625 Bishop's Drive
Brookfield, WI 53005
1-800-228-6332

www.nfda.org/resources
NFDA is the largest educational and professional association of funeral directors.
National Funeral Directors and Morticians Association
3951 Snapfinger Parkway, Suite 570
Decatur, GA 30035
1-800-434-0958

www.nfdma.com
NFDMA is a national association primarily of African-American funeral providers.
Selected Independent Funeral Homes
500 Lake Cook Road, Suite 205
Deerfield, Illinois 60015
1-800-323-4219

www.selectedfuneralhomes.org
Selected Independent Funeral Homes is an international association of funeral firms that have agreed to comply with its Code of Good Funeral Practice. Consumers may request a variety of publications through the association's affiliate, Selected Resources, Inc.
Funeral Service Consumer Assistance Program
PO Box 486
Elm Grove, WI 53122-0486
1-800-662-7666
FSCAP is a nonprofit consumer service designed to help people understand funeral service and related topics and to help them resolve funeral service concerns. FSCAP service representatives and an intervener assist consumers in identifying needs, addressing complaints and resolving problems. Free brochures on funeral related topics are available.
Funeral Service Educational Foundation
13625 Bishop's Drive
Brookfield, WI 53005
1-877-402-5900
FSEF is a nonprofit foundation dedicated to advancing professionalism in funeral service and to enhancing public knowledge and understanding through education and research.

Solving Problems

Seven Steps

Seven Steps So You Won't Make A Mistake
From the Federal Trade Commission

1. Shop Around In Advance.
Compare prices from at least two funeral homes. Remember that you can supply your own casket or urn.
2. Ask For A Price List. The law requires that the funeral home give you written price lists for products and services.

3. Resist Pressure to Buy Goods and Services You Don't Really Need.  
4. Avoid Emotional Overspending. It's not necessary to have the fanciest casket or the most elaborate funeral to honor a loved one.

5. Recognize Your Rights. Laws regarding funerals and burials vary from state to state. It's a smart move to know which goods or services the law requires and which are optional.
6. Apply the Same Smart Shopping Techniques You Use for Other Major Purposes. You can cut costs by limiting the viewing to one day or one hour before the funeral and by dressing your loved one in a favorite outfit instead of costly burial clothing.
7. Plan Ahead. It allows you to comparison shop without time constraints, creates an opportunity for family discussion, and lifts some of the burden from your family.

The Cost of Dying: In Times of Grief, Financial Relief is Available

When there is a death in the family, it is never a good time to be bargain hunting. But with the average cost of funerals approaching $15,000, many families find their grief compounded by the financial pressures that come with paying the funeral and burial bills.

Harmony Caskets & Urns caters to the needs of grieving families by lessening the costs they incur at a difficult time. We sell directly to the public. As a result, families who buy caskets directly from Harmony Caskets  & Urns typically pay less than half what a mortuary would charge for the same casket.

For example, a casket made of solid maple, hand polished to a high gloss and complete with a velvet interior, typically costs more than $4,000 if purchased at a funeral home. At Harmony Caskets & Urns, the same casket costs less than $1,500.

“The mission of Harmony Caskets & Urns is to help families through a difficult time.”  When there is a loss of life, many times survivors don’t know that they have options that can ease their minds later on. By purchasing a casket from Harmony Caskets & Urns, we can help families get on the road to healing because they won’t be coping with outrageous bills for months to come.”


If you have a problem concerning funeral matters, it's best to try to resolve it first with the funeral director. If you are dissatisfied, the Funeral Consumer's Alliance may be able to advise you on how best to resolve your issue. You also can contact your state or local consumer protection agencies listed in your telephone book, or the Funeral Service Consumer Assistance Program. You can file a complaint with the FTC by contacting the Consumer Response Center by phone, toll-free, at 1-877-FTC-HELP (382-4357); TDD: 1-866-653-4261; by mail: Consumer Response Center, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580; or on the Internet at www.ftc.gov, using the online complaint form. Although the Commission cannot resolve individual problems for consumers, it can act against a company if it sees a pattern of possible law violations.

Prices to Check

Make copies of this page and check with several funeral homes to compare costs.

"Simple" disposition of the remains:
Immediate burial  
Immediate cremation  
If the cremation process is extra, how much is it?  
Donation of the body to a medical school or hospital  
"Traditional," full-service burial or cremation:
Basic services fee for the funeral director and staff  
Pickup of body  
Embalming  
Other preparation of body  
Least expensive casket  
Description, including model #  
Outer Burial Container (vault)  
Description  
Visitation/viewing — staff and facilities  
Funeral or memorial service — staff and facilities  
Graveside service, including staff and equipment  
Hearse  
Other vehicles  
Total  
Other Services:  

 

Forwarding body to another funeral home  

 

Receiving body from another funeral home  
Other Services:  
Cost of lot or crypt (if you don’t already own one)  
Perpetual care  
Opening and closing the grave or crypt  
Grave liner, if required  
Marker/monument (including setup)  

Suggested Order of Funeral Service
www.bible.org – A great resource for pastors

Prelude Begins

Pallbearers seated

Pastor and Participants enter

Prelude Stops

Call to Worship

Solo

Invocation

Obituary/Eulogy

Congregation Hymn

Message

Solo

Benediction

Postlude

  Funeral Information Form

 
Full Name (Include Maiden): _______________________________________________________
 Address: ______________________________________________________________ City ___________________________________State___________Zip_____________
 At the completion of my life here on earth, I would like my family and friends to use the following information, requests, and suggestions in the plans for my memorial or funeral service.I would prefer (please check the appropriate spaces):
 _____ Memorial Service, _____ casket open, _____ casket closed
____ Funeral Service, _____ casket open prior to service 
                                    _____ casket open prior and during the service
                                    _____ casket open prior, but closed during the service
                                    _____ casket closed prior to and during the service
 ____ Cremation, _____ Prior to service, _____ Following service
               If following service: ____ Use casket, ____ open, ____ closed
                                                               ____ Use urn
____ Interment to be public, ____ to be private
Other instructions or requests:
 
If cremation is chosen, please comment upon what you would prefer to be done with the remains: _______________________________________________________________
 I prefer the Memorial or Funeral Service be held at _____________________________ ______________________________________________________________________
(Please give preference and location of Church, Funeral Home, Cemetery, Base Chapel, or other location.) 
 
Memorial Service or Funeral Service Requests:
 1. Favorite Hymns: 
 2. Is their a specific soloist you would like to sing?
 3. Favorite Scriptures:
 4. Favorite Poetry: (please attach a copy)
 5. Personal words to leave: (A brief testimony is often a powerful witness)
 6. What Minister(s) would you like to conduct the service? 
               Name: ________________________________ Tel. # ___________________
               Name: ________________________________ Tel. # ___________________
 7. What part would you like each to have?
               ______________________________________________________________
               ______________________________________________________________
  8. Are there others you would like to participate? (Friends, Associates, Fraternal Orders?) _______________________________________________________________
               _______________________________________________________________
               _______________________________________________________________
 Many loved ones and friends prefer the custom of giving living memorials to a church, a mission organization, school, or charity in lieu of flowers. Please express your preference.
               _______________________________________________________________
               _______________________________________________________________
               _______________________________________________________________
Burial:
 1. Are you a member of a Memorial/Burial Association? (Please specify names)
               _______________________________________________________________
 2, Do you have burial insurance, a pre-arranged and/or pre-paid arrangements made? 
 With whom? ___________________________________________________________
 3. Are you eligible for an American Flag as a Veteran? _____ No, _____ Yes
 4. Do you have a grave plot? (Location:) _____________________________________
               _______________________________________________________________
Do you have a will? ____ Yes, ____ No.  Who has copies? _______________________
               _______________________________________________________________
Have portions or all of your body been donated to science? ____ No, ____ Yes
(Give details): ___________________________________________________________
               _______________________________________________________________
               _______________________________________________________________
From time to time you may wish to revise this form. Often other friends or family members may also wish copies. Please feel free to make copies of this form.
 
Please keep this form in a safe place, not in a safety deposit box. Your pastor, a friend or 
family member may be appropriate. (It is often helpful to give a copy to your pastor, as he will likely be able to better minister when needed.)
 


GLOSSARY OF TERMS

Courtesy of the California Department of Consumer Affairs,
Cemetery and Funeral Bureau
Alternative Container:
An unfinished wood box or other non-metal receptacle without ornamentation, often made of fiberboard, pressed wood or composition materials, and generally lower in cost than caskets.
Casket/Coffin:
A box or chest for burying remains.
Cemetery Property:
A grave, crypt or niche.
Cemetery Services:
Opening and closing graves, crypts or niches; setting grave liners and vaults; setting markers; and long-term maintenance of cemetery grounds and facilities.
Columbarium:
A structure with niches (small spaces) for placing cremated remains in urns or other approved containers. It may be outdoors or part of a mausoleum.
Cremation:
Exposing remains and the container encasing them to extreme heat and flame and processing the resulting bone fragments to a uniform size and consistency.
Crypt: A space in a mausoleum or other building to hold cremated or whole remains. 

Disposition:
The placement of cremated or whole remains in their final resting place.
Endowment Care Fund:
Money collected from cemetery property purchasers and placed in trust for the maintenance and upkeep of the cemetery.
Entombment:
Burial in a mausoleum.
Funeral Ceremony: A service commemorating the deceased, with the body present.
Funeral Services:
Services provided by a funeral director and staff, which may include consulting with the family on funeral planning; transportation, shelter, refrigeration and embalming of remains; preparing and filing notices; obtaining authorizations and permits; and coordinating with the cemetery, crematory or other third parties.
Funeral Planning Society:
See Memorial Society.
Grave:
A space in the ground in a cemetery for the burial of remains.
Grave Liner or A concrete:
cover that fits over a casket in a grave. Some liners cover tops and sides of the casket. Others, referred to as vaults, completely enclose the casket. Grave liners minimize ground settling.
Graveside Service:
A service to commemorate the deceased held at the cemetery before burial.
Interment:
Burial in the ground, inurnment or entombment.
Inurnment:
The placing of cremated remains in an urn.
Mausoleum:
A building in which remains are buried or entombed.
Memorial Service:
A ceremony commemorating the deceased, without the body present.
Memorial Society:
An organization that provides information about funerals and disposition, but is not part of the state-regulated funeral industry.
Niche:
A space in a columbarium, mausoleum or niche wall to hold an urn.
Urn:
A container to hold cremated remains. It can be placed in a columbarium or mausoleum, or buried in the ground.
Vault: A grave liner that completely encloses a casket.  

The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.

June 2000

A History of the Casket Industry

The Casket Industry originated in the United States in the 1800's.  The local funeral director, known as the undertaker then, typically operated a furniture store and also built caskets.  In the late 19th century, the industry developed as a separate entity, with manufacturers devoting their efforts to manufacture and sale of coffins and caskets.

Manufacturers and their markets generally were locally based and small.  This was the norm for the industry well into the 20th century.  Products by the late 19th century included cloth-covered wood caskets, metal caskets (some with inner liners and "glass sealing" mechanisms) and hardwood caskets.  Through the early 1950's there were more than 700 casket manufacturers in the United States.  Total 1950 industry employment is estimated at 20,000.  In 1950, more than half of all caskets sold were cloth-covered.  Hardwood caskets represented about 18%, and metal caskets comprised the remainder of the adult market (about 25%).  Children's caskets represented about 6% of the total market.

The 1950's saw changes in the industry.  After the Korean War, sheet steel became available to industry manufacturers and metal casket production grew.  By the mid 1950's, metal caskets comprised more than one-third of industry production and, by 1960, just under one-half of the market.  By the mid to late 1970's nearly two-thirds of all caskets produced were metal caskets.

The industry was significantly affected.  While cloth-covered caskets could be produced at nearly any facility with limited capital requirements, metal caskets require a greater investment in stamping, bending, cutting, grinding and painting equipment.  Changes in product demand, cost of capital, and significantly affected what had been a local and regional industry.  Caskets and cremation containers come in a wide variety of materials, designs and costs.  The type of casket or ceremonial cremation container selected will determine its value and cost.  

Generally casket prices range from least to most expensive according in these types.

Cloth Covered Caskets
N
on-gasketed Steel Caskets
Gasketed Steel Caskets
Veneer-finished Caskets
Hardwood Caskets
Stainless Steel Caskets
Copper or Bronze Caskets


What is a "Traditional" Funeral?
A Tradition in Simplicity

In early America, home funerals were the practice everywhere, and each community had a group of women who came in to help with the "laying out of the dead."  Visitation was held in the front parlor followed by a procession to the church and cemetery.

At the time of the Civil War, embalming came into practice for shipping bodies over a long distance.  By the turn of the century, the newly formed National Funeral Directors Association was pressing its members to consider themselves "professionals," not tradesmen as the earlier coffin-makers had been.  Regular use of embalming was encouraged, and the new "professionals" used it to suggest they were keepers of the public health.

However, according to a recent opinion from the Center for Disease Control in Atlanta, GA, there is no public health purpose served by embalming.  It is not required by law except in unusual circumstances by a very few states.  Refrigeration is the usual alternative to embalming when the body must be preserved for later disposition.  In other countries embalming is rarely used.

In some parts of North America, religious and ethnic groups have maintained the practice of caring for their own dead.  With the spread of the Hospice movement, families are assuming more responsibility at the time of death, and home or church funerals are again returning.  Those who have been involved with such funerals have found them therapeutic and meaningful, with costs being minimal.

When the term "traditional" is used it generally means:

  • A time of visitation with the family, during which the casket may be present ("viewing" is most often done by the immediate family and friends during private time),
  • A religious service in a church,
  • And/or a graveside ceremony for earth burial of the body or cremated remains.

    In most states, family members can file the death certificate and permits, allowing the family or a church group to handle all death arrangements without the use of a mortician.  Some FCA affiliates arrange with cooperating funeral directors to provide a "traditional" funeral at a cost of under $1,000.  For many people, this will be the most convenient choice.  If that option is not available in your area, there are books that provide useful details for family involvement.

THE JEWISH FUNERAL  

Death is the crisis of life. How a man handles death indicates a great deal about how he approaches life. As there is a Jewish way of life, there is a Jewish way of death. 
DEATH RITUALS:

The mitzvah of preparing and burying a body is highly valued in the Jewish tradition because it is an act performed without any possible ulterior motive, such as hope of recompense. The funeral and burial arrangements are traditionally seen as a community responsibility.

The Moment of Death:

During the last minutes of life, it is customary that one should not leave the room, out of respect for the dying person. The confession recited before Death is.
Understand O Israel the lord our God is one. I acknowledge before thee, my God, God of my fathers, that my recovery and my death are in your hands. May it be your will to heal me completely, but if I should die, may my death be an atonement for all sins that I have committed."On witnessing or hearing of a death, one should say the following berakhah (though it is often said at the funeral itself):"Blessed are you, lord our God, King of the universe, the true Judge."At the moment of death (or else at the funeral as is customary today) the immediate relatives perform the traditional Jewish act of mourning and grief, beriah or the tearing o